The Helpline of the Swiss Federal Department of Foreign Affairs (FDFA) is available 24 hours a day, 7 days a week, 365 days a year at + 41 800 24-7-365 (Skype: helpline-eda) and is also available to Liechtenstein citizens.

The FDFA Helpline provides information on:

• the services provided by Switzerland's representations abroad in connection with identity documents, registration abroad, civil status, citizenship, legalisations (authentications), attestations and certifications, inheritance and estate matters, pensions and social welfare, collateral, etc.,
• the current security situation at travel destinations abroad,
• general questions concerning emigration and life abroad.

For Swiss and Liechtenstein citizens travelling or living abroad who experience an emergency, the FDFA Helpline is a first contact point for coordinating support from their families and friends in Switzerland or Liechtenstein as well as from the relevant representations.